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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jahn Riley

August 19, 2025

5  out of  5
rating by Jahn Riley
"Dru was fantastic! He was able to get me switched over seamlessly and save me money on my auto insurance. I would highly recommend anyone to give John’s office a call to save money on auto insurance!"
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Lori Neal

August 5, 2025

5  out of  5
rating by Lori Neal
"Great staff!"
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Christian Hartman

July 25, 2025

5  out of  5
rating by Christian Hartman
"I spoke with Dru about a policy for car and life insurance bundle. He was very knowledgeable and excited to talk about me starting my adult life right with a good policy. The process was quick and easy, and even besides the talk about insurance and what can be a rather boring conversation I felt like I was just talking to another person working on getting my life going. Really appreciate the service and I highly recommend Dru as your insurance agent."
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Amy Fewell

July 25, 2025

5  out of  5
rating by Amy Fewell
"John Elbin and his staff are very helpful and knowledgeable."
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Anna Morris

July 23, 2025

5  out of  5
rating by Anna Morris
"Jack was a huge help with my State Farm auto policy. He walked me through all the details, helped me understand my coverages, and even found ways to lower my premium without sacrificing protection. He explained everything in a way that made sense and never rushed the process. You can tell he really cares about making sure you're taken care of. If you need help with your car insurance, I highly recommend working with Jack!"
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Zachary Fewell

July 22, 2025

5  out of  5
rating by Zachary Fewell
"I have a life policy with John and he is a great agent to work with! Very helpful and always there when you need him. Most reliable agent in Indy!"
We responded:
"appreciate it Zach thank you for the 5 star review."
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Mike

June 11, 2025

5  out of  5
rating by Mike
"John was very thorough in helping secure disability and business insurance at a great rate. Highly Recommend!"
We responded:
"Thank you Mike! Happy to help."
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Mikayla Cole

May 9, 2025

5  out of  5
rating by Mikayla Cole
"Worked with John and his team for some insurance issues I was having they gave me all the info I need, I would highly recommend this team."
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Lindsay Huskins

May 9, 2025

5  out of  5
rating by Lindsay Huskins
"John saved me a lot of money with health insurance! Would highly recommend him and his team for any insurance needs."
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Angelic Millspaugh

May 9, 2025

5  out of  5
rating by Angelic Millspaugh
"John and his team are very professional and easy to work with for home insurance."
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Sam Lynn

April 19, 2025

2  out of  5
rating by Sam Lynn
"The people here are nice,but state farm has a lot of things going on,they won't pay for hail damaged roofs and to get charged almost 1700 for one car annually is ridiculous,no tickets over ,50 years of age and driven less than 5000 miles per year,"
We responded:
"Hi Sam, Was trying to look up your account and my office and couldn't find record of it. Would be happy to go through your accounts and see if there are any available discounts that are missing. Don't know if I can get your rate down at all but definitely want to get my eyes on it and try for you. Please call my office when you can and let's set some time to do this. 317-851-9353. Thx, John"
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Andrea Haydon

March 19, 2025

5  out of  5
rating by Andrea Haydon
"I contacted State Farm for a new home/auto quote since I've had the same insurance the last 9 years. Didn't realize how much I was overpaying the last nearly a decade! I worked with BK (Bethany Knight) and Jack who helped me get a super fast quote, but not only that, answered all of my crazy questions and made me feel at ease :) Please contact BK or Jack for any questions or quotes you may need - you won't regret it! Great professional service! Excited to be saving thousands a year!"
We responded:
"Thank you for the 5 star review!"
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Angie

January 30, 2025

5  out of  5
rating by Angie
"I walked in to get a quote for auto insurance and found out I had been insured incorrectly for years. Bethany was amazing with providing information without being a pushy sales person. Needless to say all my insurance is now with this office ."
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J Skye Wallin

November 3, 2024

5  out of  5
rating by J Skye Wallin
"John handled my business claim amazingly. Covered my Cameras and backup data for my Photography business"
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Giovanni Villalobos

September 25, 2024

5  out of  5
rating by Giovanni Villalobos
"Bethany was te Best at helping me obtain business insurance and workers comp insurance. She reaññy gives her time and attention when you are in her office."
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Kelvin Lartey

September 13, 2024

5  out of  5
rating by Kelvin Lartey
"Had a smooth process with Dru and his team and can’t believe how much I save switching over"
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Michael

September 7, 2024

5  out of  5
rating by Michael
"The agents at State Farm are kind and professional. I appreciate their attempt to find me a better deal on car, home, and life insurance than I currently have. Unfortunately, they couldn't beat my current insurance providers but it's nice they tried."
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Christian Collins

September 4, 2024

5  out of  5
rating by Christian Collins
"Dru was super helpful and informative every step of the way!"
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Heavenly Watkins

August 29, 2024

5  out of  5
rating by Heavenly Watkins
"I wanna say thank you to Bethany for all the work she put into getting me my policy’s I needed. This is a great company. Bethany has excellent customer service. She was friendly, knowledgeable, and helpful through out the whole process."
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Hippie Factory

August 28, 2024

5  out of  5
rating by Hippie Factory
"I have been with John Elbin a year now, give or take. Bethany is the one I work with the most and she is so professional and friendly. She is always extremely helpful and set myself and my son up with whole life policies making sure I had all the information up front and answered any questions I had. I’ve been with State Farm since I started driving and will be a life long customer!"
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eric cherry

August 27, 2024

5  out of  5
rating by eric cherry
"This place is awesome! Was tired of dealing with the online insurance places. Bethany went through everything with me for my family’s needs and saved me money on my home and auto insurance."
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Jacks Bathini

August 23, 2024

5  out of  5
rating by Jacks Bathini
"Great company and excellent customer service, I spoke to Bethany today and she is very knowledgeable, professional and well experienced, resolved my issue within couple of minutes. I love it. Jacob Papabathini"
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Trish Skeen

August 22, 2024

5  out of  5
rating by Trish Skeen
"Great service, great people"
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Patrick Shamieh

June 17, 2024

5  out of  5
rating by Patrick Shamieh
"John and Bethany were amazing with helping my family and I figure out our home, auto, and life coverages! They also met with me and my parents in person to explain the exact coverages of the policies we purchased. Truly an agent that cares deeply about his clients. Highly recommend."
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andrew filler

June 14, 2024

1  out of  5
rating by andrew filler
"This agent has repeatedly lied to customers. We have had them for 10yrs and our first claim has been open for over 9 months with no support from his office. We asked for help multiple times on a claim and the agent would not support it. He even refused to help when trying to escalate items and informed us it was not his job to help customers. He has also lied about the work that was to be done from a claim. Be very careful when doing any business with the location."
We responded:
"Andrew, I understand your frustration with a decision claims made, but saying I didn’t follow up, email your claims manager timely, and do my best is simply not true. I wish I had more pull than I do with corporate but that simply is not the case. Writing me a one star review hurts my business, my family, and in turn hurts my employees and their families, so I hope you are happy to know you accomplished what you were trying to do. I wish you luck on your future endeavors. "